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Get in touch
Have a question about a transaction, a problem with the app, or anything else? Write to us and we'll get back to you as soon as possible.
support@safedealz.comCommon questions
How do I get access to the app?
Request access from the home page and we'll reach out over WhatsApp to get you set up.
I have a dispute about a transaction — what do I do?
Disputes must be raised through the app at the time of pickup. If you've already left the store, email us at support@safedealz.com with your transaction ID and we'll review it.
How do I delete my account and data?
Email us at support@safedealz.com with the subject line "Delete my account" and we'll process it within 30 days.
I have a privacy request — who do I contact?
For data access, correction, or erasure requests, email privacy@safedealz.com.